Terms & Conditions

IS KONTRADMERCHANTS.COM WEBSITE SECURE?

Yes, we have put in place a number of foolproof security measures to protect our users. We always endeavour to ensure that the website remains secure and safe at all times.

IS MY PRIVACY ASSURED?

Yes. We will only use the data you provide according to you selection when registering. We reserve the right to provide your information to third parties to be able to execute deliveries.

CAN I ORDER OVER THE PHONE?

Yes. You can call on +356 99255593 or +356 99408082. Phone orders are processed in the same manner as the online orders.

DO YOU OFFER CREDIT?

No. All orders are required to be paid in full upon delivery. Delivery persons are not authorised to issue credit.

CAN I PAY UPON DELIVERY?

Yes. Just select pay on delivery and you will be able to pay by cash, BOV App or Revolut when you receive your order.

CAN I RETURN PRODUCTS?

Yes. Returns are only accepted at the discretion of the management and when goods are returned in a resaleable condition. Product labels, outer packaging need to be intact. Products sold as full cases are only accepted if returned sealed. Products that have been chilled are not accepted. Once returned products are confirmed that they are still in a resaleable condition a refund is issued.

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